What Next for Caribbean Cable Operators?

May 7th, 2015

by Marcia Forbes Shocked by Sinclair I was shocked at Gary Sinclair’s seeming honesty and openness as he responded to Journalist Dionne Jackson Miller’s probing questions about cable TV and copyright infringements. Sinclair is the head honcho of the newly merged CWC/Columbus Communication conglomerate that sees the coming together of the Caribbean region’s leading telco (CWC/LIME) [...]

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LIME to invest $1b on customer-service improvement?

December 26th, 2012

I will undoubtedly admit that I have had some real issues with LIME’s customer service, including not being able to get a representative on the phone in a timely manner. However, it still kind of surprised me when I heard that the Telecoms provider will be investing US$12 million or J$1 billion to improve its [...]

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