How you can be a good customer!

April 17th, 2018

So we all know that at times being a good customer can really be difficult.  In fact it is very likely that we learned to be bad customers because of poor customer service.  It seems like a never ending cycle of disrespect and apathy


Are you a good customer? (Part 1)

April 16th, 2018

Recently I was stuck in a long line to pay for gas at a local Rubis gas station.  I had a lot of things to do and as I waited I could feel that other motorists were also becoming increasingly irritated with the long


What’s really in your bag juice?

April 11th, 2018

If you are a Jamaican then more than likely you have memories of buying either ‘suck-suck’ or ‘bag juice’ from a school vendor at some point in your life.  These frozen or semi frozen beverages were usually cheap and easily made so they were


Are we really important to them?

April 3rd, 2018

“Your call is important to us. All our agents are currently occupied with other calls please hold and your call will be placed in priority sequence and will be answered by the next available representative.” Does this sound familiar? Well if you have ever called a


Another One Bites the Dust – Digicel Increases Rates!

March 25th, 2018

Why is it that every time that I turn around some thing else costs more than it did the day before? I remember a time not to long ago when the phone companies were in a heated rush to see who could offer their


Organizing your home on a budget!

March 18th, 2018

In a previous post I wrote about the need to be organized and reduce the clutter in your home.  For many consumers however, this is just wishful thinking as they have no idea how to make it a reality and stay within their budget. It