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Mr. Taxman Visits Again

May 5th, 2010

Do you feel as if the taxman has been digging a little deeper in your pockets lately? Well with the new property tax on the table it does seem that at every turn there is more to pay. The flat rate has been increased from $600 to $1000. That might not seem like much but [...]

The other side of Customer Service

May 1st, 2010

Ever wondered how customer service agents deal with angry clients? Well I asked one and her reply was, “Patience, Patience, Patience.” She continued by explaining that she always tries to listen to the customer before trying to offer solutions to the problem. She admitted that it was challenging to deal with irate customers who were [...]

Do you know how to get good customer service?

April 27th, 2010

Here are a few tips to get good customer service: Always be pleasant and polite. That sounds simple but good manners are often ignored when you are disgruntled about having to wait. Be willing to compromise. Know your rights but be willing to discuss alternatives. So how do you ensure good customer service? Share your thoughts. [...]

Do you have a Problem with Returns?

April 24th, 2010

It makes sense to ensure that the item you bought is in working order before you leave the store. This is to avoid the hassle of trying to get a refund or exchange. Of course sometimes the item malfunctions after being used for a short time. If that happens I have found that most stores [...]

Gizmos and Gadgets

April 21st, 2010

I had always promised myself that I would never get one of those phones that could buy a small island. However, one day I borrowed one and I was smitten. The idea of using a phone just to make calls has disappeared along with the dinosaurs. They are used now for so many things such [...]

Water Woes

April 16th, 2010

“Water, Water everywhere and not a drop to drink,” (quote by English Romantic poet Samuel Coleridge) The lack of water has certainly dried up some of my daily activities. It is ironic that the land of wood and water, has no water. I dream of the time when I will have the luxury of taking long baths. I [...]

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