Are you a bad customer?

August 5th, 2017

Often we tend to focus on bad customer service but what about bad customers? Well there are several things customers do that makes business owners feel happy to see certain customers leave their stores. Bad Attitude I have seen several customers behave very disrespectfully when faced with a situation they did not like such as [...]

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Bank Woes!

February 4th, 2017

Do you feel like standing in a line for over two hours? Well of course no one really likes standing in long lines.  If you are doing a transaction at the bank however consumers are prepared for a long wait.  A visit to the The Bank of Nova Scotia, Constant Spring Road branch certainly took [...]

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Where has customer service gone?

September 7th, 2016

I don’t want to give away my age, but I remember a time when the persons who worked in the service industry treated their customers with respect. They realized that there was a lot of competition and customers could take their business elsewhere if they were dissatisfied. As a result, the friendly rivalry between companies [...]

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Winners of The Public Sector Customer Service Award!

October 19th, 2015

Recently I blogged about the awards for the Public sector entities that displayed the best customer service. Before I identify the winners, I think it is essential that all Public Sector entities take note that we expect the best from all of them whether they win awards or not. Too often we hold public entities [...]

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Public Sector Customer Service Awards!

October 8th, 2015

On this blog I have many times written about the poor customer service experienced by Jamaican consumers.  It has become so commonplace that getting good customer service feels strange. It is a sad sate of affairs that the business operators often do not properly train their staff and are not around to see how poorly [...]

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Dare to Compare!

August 23rd, 2015

I had decided that I needed a new hair style but I was a bit unsure of the one I wanted so I decided to check with my friends and get their opinion. They informed me that if I decided to wear any form of hair extensions, I would have to factor in the cost [...]

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Older Posts

  • Stay safe while you shop!
  • Fighting to keep on budget
  • Are you a bad customer?
  • Do you dispose of your waste properly?
  • Saving Money in the Summer! (Part 1)
  • Online Safety – Part 2
  • Are you safe shopping online? (Part 1)
  • The tax situation!
  • Do you have the perfect budget!
  • Decorating on a budget!