Do you have a social media account? Chances are if you are under the age of twenty five, your answer is a resounding yes! Most young people rely heavily on social media to help shape their opinions and are very active on all social media platforms. How can this help small businesses? Well if you [...]
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The main thrust now more than ever is for for all companies to strengthen their online presence. Since the Covid-19 pandemic, more consumers want to have less interactions face to face. This means that they are more likely to surf the Internet looking for goods or services than visit a physical building. Therefore, it is [...]
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Recently consumers have been using a new avenue to complain about poor service. They are now utilizing social media. This platform allows consumers to detail their encounters and give specific details to a wider audience. They are able to provide information that people in their social media circle can read and comment as they give [...]
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