The other side of Customer Service

Author : teriann

Ever wondered how customer service agents deal with angry clients? 

Well I asked one and her reply was, “Patience, Patience, Patience.”  She continued by explaining that she always tries to listen to the customer before trying to offer solutions to the problem.  She admitted that it was challenging to deal with irate customers who were intent on taking out their frustrations on her but she always tries to maintain a calm demeanor. 

Have you ever experienced good customer service? Let me hear from you.

Teri Ann Renee Paisley (gleaner on-line writer)

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5 Responses to “The other side of Customer Service”

  1. SSL certificate says:
    May 4, 2010 at 8:37 pm

    Please provide more detail on specific cuts and increases.

  2. teriann says:
    May 5, 2010 at 3:30 am

    We do our best to provide what our readers want, so keep visiting us for more information

  3. Business Man says:
    May 11, 2010 at 3:00 pm

    Thank you for this valuable post. It changed my mindThank you for this valuable post. It changed my attitude

  4. teriann says:
    May 14, 2010 at 1:27 am

    Great I am glad I was able to offer a different view of the issue.

  5. suba suba says:
    June 11, 2020 at 6:33 am

    Thanks for the blog post.Really thank you! Really Great.

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