Iconsumer » business : A Jamaica Gleaner Blog

Rolling with the punches! Businesses need to reinvent their products and services.

November 29th, 2020

You don’t have to reinvent the wheel but you have to be flexible and reinvent yourself to change with the times or you will be left behind. Our new normal since the advent of Covid-19 consists of conducting a lot of our transactions online. This means that companies need to adapt so as to meet [...]

Keeping the Peace! How to solve conflicts in business.

September 15th, 2020

It can start out small. A customer is dissatisfied about some aspect of the service or product that they have received and asks to speak to a manager. The manager outlines the store policy and directs his employee to ensure that the guidelines set are followed by the customer. So what could go wrong? Sadly [...]

7 Tips for starting a new business!

July 2nd, 2020

Have you ever thought about starting a new business? Many persons are leaving their traditional nine to five jobs and becoming their own boss. Being self employed might be a dream situation for a lot of people, however it is important to take stock of the pros and cons before stepping out on your own. [...]

Do consumers really feel as if they come first?

January 12th, 2019

We all know that running a business is not just about providing a needed product or service. In fact the more successful companies recognize the importance of making their customers feel as if they are in fact the most important aspect of the company. How do consumers really feel while shopping? The Reality I have [...]

Is 2014 the year to start a new business?

January 18th, 2014

When a new year rolls around, persons are often filled with unsurpassed optimism and hope for the future. They examine their dead end jobs with renewed vigour and take stock on how they can improve their finances. Some persons view the new year as a sign that it is time for a change in their [...]

Washington Boulevard Expansion Stirs up Problems!

January 26th, 2011

I travel on the Washington Boulevard everyday on my way to work. Now, I am all for progress but I have some concern for the pedestrians. I have personally seen children and adults alike navigate the treacherous area almost sharing the road with the cars. So what’s the solution? Well until the road works are completed maybe there could [...]