Do you know your rights as a consumer?

July 27th, 2020

We all have rights. Well you might know your individual rights as a citizen of a country, but what about your rights as a consumer? Not everyone knows what they should expect when they conduct business. The Right to safety and protection from hazardous goods or services. So this means that consumers have the right [...]


How are consumers protected?

May 21st, 2020

You bought a new item and you are very excited at your purchase. You take it home and to your surprise you realize that it is damaged in some way that detracts from your enjoyment -what should you do? Well there are many factors to consider, for example was the item in good condition when [...]


Respect – Consumers and Customer service!

September 7th, 2018

Respect is not a quality that is hard to identify but sadly it is often missing when people interact with each other.  In everyday situations, persons who feel disrespected often resort to aggression and anger which does not usually solve the problem. Disrespect and its effects When employees of an organization interact with the public [...]


Counting the Cost! – Can you afford it?

June 23rd, 2018

I am not really a ‘techie’ person so buying the latest gadgets do not fascinate me as they do others. However I must admit that the newer models of phones are quite attractive.  The prices for those phones however seem out of reach of the average consumer. Prices for Smart Phones The idea of a [...]


Is bigger always better?

September 10th, 2014

Consumers always want to get value for their money and so it seems we are always on the hunt for the best bargain. If you can ‘super size’ your purchase by paying a little more, then it becomes an attractive offer for consumers. In fact a number of fast food restaurants offer deals in which [...]


Do you buy genuine or counterfeit products?

October 30th, 2013

Teri Ann Renee Paisley, Gleaner Online Writer There is a vibrant industry in Jamaica that targets those who have limited funds but want to buy expensive products. Often consumers flock these ‘cheaper’ options without considering the full impact of their actions. It is very unfortunate that in order to offer their customers a reduced price, [...]